Privacy Policy

Effective Date: August 20, 2026
Last Updated: August 20, 2026

At Touriotravels.pk (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with us via WhatsApp, email, or phone, or book our travel services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Identification Information

• Full name
• Email address
• Phone number (including WhatsApp number)
• Home or office address
• CNIC/Passport number (for booking and travel documentation)
• Date of birth
• Travel preferences and dietary requirements

b. Payment Information

• Credit/debit card details (processed through secure third-party gateways; we do not store card data)
• JazzCash/Easypaisa transaction IDs

c. Technical & Usage Data

• IP address
• Browser type and version
• Device information
• Pages you visit on our site
• Time and date of your visit
• Referring website URLs

d. Cookies & Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use your data to:

• Process bookings and payments for tours and packages
• Communicate with you via WhatsApp, email, or phone regarding your inquiries, bookings, or updates
• Send you travel guides, offers, and newsletters (only if you opt-in)
• Improve our website by analyzing visitor behavior
• Comply with legal obligations (e.g., tax, anti-money laundering, or regulatory requirements)
• Ensure safety and security — detect and prevent fraud or unauthorized activities

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share it with:

• Travel partners & service providers (hotels, transport companies, tour guides, airlines) — only to fulfill your booking
• Payment processors (e.g., bank gateways, JazzCash, Easypaisa) — for transaction processing
• Legal authorities — if required by Pakistani law or to protect our legal rights
• Analytics tools (e.g., Google Analytics) — to understand website performance (data is anonymized where possible)

4. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption (HTTPS) for all data transmission
• Secure servers with firewalls
• Limited internal access to personal data (only authorized staff)
• Regular security audits

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your bookings and provide customer support
• Comply with legal, tax, or accounting requirements (typically 5–7 years under Pakistani law)
• Resolve disputes or enforce our terms

6. Your Rights

As a user in Pakistan (and under global privacy standards), you have the right to:

• Access — Request a copy of the data we hold about you
• Rectify — Correct inaccurate or incomplete data
• Delete — Request deletion of your data (subject to legal obligations)
• Withdraw consent — Opt-out of marketing communications anytime
• Object — Object to certain data processing activities

To exercise any of these rights, contact us at:
📧 info@touriotravels.pk
📞 +92 0329 0800 318

We will respond within 7 business days.

7. Third-Party Links

Our website may contain links to external sites (e.g., hotels, airlines, payment gateways). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies separately.

8. Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Touriotravels.pk
📧 Email: info@touriotravels.pk
📞 Phone/WhatsApp: +92 0329 0800 318
📍 Address: Office No. 13, 3rd Floor, PHA Flats, Wafaqi Colony, Lahore, Pakistan